Telecommunication Relay Service for ANA
Web Chat Test

We are sorry, the Inquiry Desk is closed.

Please check the service hours below and try again during operation hours.

Service Hours

Hours vary depending upon the type of inquiry.

  • Reservation/Information Center (Domestic/International Flights) ---Flight booking
    8:00-20:00 open all year
  • ANA Mileage Club ---Information relating to mileage
    Mon-Fri 9:00-19:00, Sat 9:00-17:00, Closed on Sun/Holiday/New Year's
  • ANA Disability Desk ---An inquiry desk for customers with disabilities
    9:00-17:00 Open all year
  • ANA Tour Assist Desk (ANA Sales) --- Inquiry about ANA's tour packages "ANA Sky Holiday"(Domestic) & "ANA Hallo Tour"(International)
    Mon-Fri 10:00-12:00,13:00-18:00, Closed on Sat/Sun/Holiday/Dec29th-Jan3rd

*Hours stated above are according to Japan Time.
*We accept other inquiries above or any unknown inquires from 8:00 to 20:00.

Other Methods of Inquiry

By Email
ana_trs(AT)plusvoice.jp
Send a message to the address above after converting (AT) to @
By FAX
092-735-8883

Where to Call

Please contact the following number for inquires regarding our handling of personal information and the system.
(Please note that the company below does not accept any inquiry regarding ANA service.)

PLUSVoice Inc.
TEL 022-723-1261
FAX 022-723-1262